The Breezm app relies on the iPhone's TrueDepth camera and Face ID system for accurate 3D scanning.

If you are unable to initiate a scan, please verify that Face ID is fully functional. The scanning feature may not work if critical parts of your phone (camera, sensors, or screen) have been damaged or replaced by a non-authorized third-party repair center.

If Face ID is unavailable, we recommend visiting an authorized Apple service center to restore functionality before proceeding with your face scan.